Keep on Learning

I like this the best. Of course, we will all keep on learning. Realistically, we are all starting from different levels and will be using the tools we have been introduced to as needed.

From my perspective, I am at ground level. And that is fine. It is just exciting to know what is available. Personal time limitations might keep me from persuing the great expanse of information, but I am happy to learn what is needed to do my job as a circulation clerk, as well as at least be aware of all the possibilities for growth that are out there.

Survey Monkey

After reading the articles on Customer satisfaction and the Eight tips for creating an effective survey, I practiced setting up surveys for the circulation department's self checkout machines.

The only previous experience that I have had is with Juanma's surveys over the past few months. His approach is good and he does a great job of getting our attention and also extracting the information that he is looking for. It was also easy, even for me, to use.

I can see this as yet another useful communication tool.

Collboration tools

The Founding Father's would have loved using this. Think of how much travel and time it would have saved to be able to have multiple users work on the document at the same time and communicate instantly with each other.

Library Thing

After touring Library Thing, I signed up and am now digesting everything it has to offer.

Communication Tools

I found the article on text messaging at reference interesting. It sounds like libraries are still experimenting with this, and although I do not text, I can see a real benefit for the public if they choose to go that route.

It is also interesting that it is completely separate from the reference desk, has a dedicated staff of reference librarians accompanied by subject specialists. So, it sounds like they are taking a careful step by step route with this service.

However, at least in the near future, I think the general public will still be most comfortable with, and use the services of the traditional reference librarian.

Reflections on L2.0

What a terrific concept!

I know that I will never understand all that is involved as this idea grows and develops, but the potential is exciting.

As long as I just take one step at a time with this, hopefully I will be able to share ideas, experiences, and opinions with my grandchildren.